Canvas Merge FAQs

A: August 2022. On August 1st automatic updating of summer classes in the current Canvas sites will stop. Any adds or drops needing to be done can be done manually. On August 15th Fall classes will be available in the new Canvas site. 

A: No, nothing will be shut down, so the transition will be smooth. 

A: No, the current three Canvas sites will be kept active, so all content will remain accessible to you. And, you will be able to import/copy content from your current/prior shells.

A: Yes, these can be processed through our ticketing system. eLearning is working on a new support request form that will ask specific questions about your support needs and act responsively to ask the questions needing to be answered to fulfill your request. The goal of this form is to reduce the time and energy it takes to send emails back and forth between you and the support team - speeding up the resolution time.

A: Yes, we will be able to divide courses by college through the use of Sub-Accounts. Each college will have a sub-account that will be branded using college colors and logos. Each sub-account can have its own announcements. So, district-wide announcements will be on the home page and cascade to college sub-accounts and college announcements will be made within their sub-accounts. 

Students and faculty will continue to have access to eLearning support via our ticket system, phone, and drop-in hours:

• Email Us
• Chat With Us
• Drop-In
• Make an Appointment
• Phone: 206/934-4000